SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easymartdecor (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://easysmartdecor.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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US Dollar ($)
Great thing. Made qualitatively. In Polo sedan entered perfectly, Stafford is delighted to ride on the litter))
Delivery super fast courier IML. In three days brought. Super cover is simple!!! Easy! Comfortable! There are slots for seat belts
Bomb! Excellent quality! I'm very pleasantly surprised), ordered in the sun, already in the next Thu or fri I received it, sent TC! The courier brought to the house! The only negative, purely for us, is only one lock near the grid, that is to unfasten it can only on one side.
The second time I order a cover in the second car. Very convenient and very practical. Vozim amstoff 35 kg. Large and active. Nothing's gone. Washed in the typewriter several times, everything is fine. The second time delivered by courier home very quickly. Pockets, adjusters are excellent. Suitable for Nissan beetle and Kia Sorento. I highly recommend that the transportation of the animal became more comfortable.
Everything is fine) the size of 152x143 cm ideally approached the Subaru legasi salon
Very useful thing. Everything is clean now, my dog and I are happy. The quality of the product is not bad. For Land Cruiser Prado is a great size.
Ordered from this store only because the goods will be sent to Russia and will not have to wait long. But in the stated period the goods did not come, waited more than a month! (Delivery was in Tyumen) delivery time was transferred 2 times! The goods were sent not from Russia, waited a long time. Otherwise everything is fine. Size for crossover Mitsubishi Eclipse Cross came well, I attach the photo
Amazing quality! Everything is well thought out. There is an anti-slip coating, all straps and holes are thought out. Very good thing! Definitely recommend!!!
Amazing quality, definitely a bargain! Has grip dots on the bottom to minimize sliding, just like described, came into less than 2 days. Can’t wait to get our Gatsby out for a ride. Thank you so much.
I put 5 stars, because fast delivery from Russia, the courier brought to the House, the quality is very good, but I thought it would be denser. let's see how in business. On the third photo of the navel, so as not to slip the part that adjoins the seat
looks very high quality, like in picture. I'll try it soon, i wonder if realy waterproof. will update, thanks.
It came very quickly 5 days, maybe less, the courier delivered. Quality is not excellent, but decent.
As always, on the level! I order the second, for a gift. I recommend the store. Shipping 2 weeks
A cover made of very good material, does not rustle. The sensations from the material are extremely positive. The bottom is rubberized, the mesh too. The only negative is the plastic carabiners. Malamute is enough for one or two trips. I will change to those that are stronger.
Good Goods, good material. Fast shipping.
Long shipping. For Opel Astra H size is too big, especially in the width of the cabin. The quality is excellent, complete with a seat belt. In the course of operation we will see how practical a cape
Product quality nice and finishes. Recommended.
Excellent hammock, bought for Labrador, perfectly holds everything closes, well stitched. High Quality materials. Shipping of RF Courier in 6 days after placing the order.
Good quality goods, mounts look reliable.