The packaging is good, but there are small shortcomings on the lamps, which is not critical. Light from them is small, hung three pieces above the bar, the light from them is lost when the main light is turned on, more suitable as a night light.
14 Aug 2019 12:17
Packed well. Shine bright. Look cool. Thank you
8 Aug 2019 13:16
Well packed, all whole, in the work has not yet checked.
29 Jul 2019 13:15
Excellent lamps, correspond to the description, adjustable in height that is very nice, shine well. (Of course, how much will work is not known, but for this money is excellent!) you can safely take it! Very fast delivery, to minsk for a week!
27 Jul 2019 11:59
The lamps came quickly in 18 days. Fully correspond to the description. Packed very well. I advise this store.
21 Jul 2019 06:45
Very cute and lovely arrived also soon
19 Jul 2019 23:05
The store recommend, the order was accepted for lamps of different colors, the delivery was decorated with two parcels that came with a difference in a week, one parcel was slightly damaged, but the lamps were not damaged. Lamps correspond to the description, beautiful, black look even more stylish, but white is also interesting, i hope when connecting, too, will be all right.
18 Jul 2019 06:03
Very long delivery, a month went to the kemerovo region. The packaging was crumpled, but the lamp was not damaged. The product is excellent.
11 Jul 2019 06:28
I order not the first time. Everything's fine. Seller recommend!
10 Jul 2019 03:29
Order to novosibirsk came in a month. I received the parcel on the post office very crumpled (i was very worried that something would break), but as a result everything is fine. All as in the description, the only thing in the photo the metal seems smooth, but in fact in stripes. It will not be bad to wipe more thoroughly. 31 cm without cord. Without chips, cracks, stains, etc. D. Very satisfied. I'll check the case and sign it off. With the store did not communicate (only once wrote about tracking). Thank you i will still order from this seller.
16 Jun 2019 03:56
Packed well, the lamp liked. Thank you store!
29 Apr 2019 08:26
Super. Then Only to hang a little higher than the middle between the ceiling and the table, otherwise blind
24 Apr 2019 05:22
nice packaging. great product. fast shipping. i recommend store.
23 Apr 2019 06:00
Everything is fine, gold is only very bright, but also beautiful, just in the photo paler...
6 Apr 2019 17:30
The light is bright, product as describe
28 Feb 2019 07:18
Got only half for now. Two more go another parcel. In one cone crack the wire. I haven't checked in yet.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Easymartdecor (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://easysmartdecor.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.