Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
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All as in the description. All okay
Very beautiful
great product, easy to install, very bright. Fast delivery
The product has great finish , light weight , & its up uniformly (3W x2, black)! ☺️✌️ Was well packed full marks to the packaging. I ordered two of them. initially , one of the metallic plate was mis alligned and i contacted the store . the seller was quick in reply ✌️✌️ provided support to correct the adjustments. (simple task -- just loosening, adjusting the plate and re tightening the screws) voila! ☺️☺️ now everything is perfect and the lamps looks beautiful. pricing of the lamp is good as well. see pics of before and after . Verdict: Lamp that is simple , decent looking and inexpensive ! p.s. if you receive such crooked metal plate , fret not . it can be fixed easily!☺️✌️
great packaging fast shipping great store. higly recommended!!!
The goods came very quickly, for two weeks!! Only two parcels (ordered two lamps at once) and the difference in the arrival of parcels half a day (new mail)!! All the whole, the goods were packed in a coarse pup + foam!!! The store knows the good in the packaging of fragile goods! I was very pleased, i will continue to cooperate with this store!!!
All perfect...Seller is outstanding. item exactly as described. it came to India in just 10-15 days. Highly recommended!!
It reached moscow quickly, in 17 days. Nice lamp. Packed normally, everything works.
Excellent. Good store. Very quick shipping. Good packaging. Quality completely satisfied! I recommend buying this product.
Great sconces. Everything is done neatly, shine as i wanted. Walked for a long time, about 55 days. But the order is very satisfied. Especially for such a price.