Very quickly the arrival. Of the product. But it is missing to check operation
12 Jul 2019 00:56
The goods came for five days rostov-on-don, the store recommend
11 Jun 2019 06:00
good product, easy to setup, working properly. infrared sensor need to be adjust a bit further, but easy to adjust. love this item.
30 May 2019 22:42
Delivery was promised on may 18-23, the crane came on may 28, delivery by courier to the apartment for free. Packed in a thin bag and carton. Everything is intact. Crane without the ability to connect to the network. There is a delay when the sensor is turned on, sometimes it turns off itself, the hand moves on. If you compare not with something crane norms. In the kit there is no regulator of the hall and mountains of water
22 May 2019 00:03
Awesome Delivery. I placed order on 12/5/2019 & received on 21/5/2019. But I pay heavy custom duty.
28 Apr 2019 19:41
In fact, my order was closed by dispute because the buyer's protection ended and the store did not extend the period, i was returned for it, the seller did not even resent and agreed to return the funds, it speaks of his decency, and in a couple of days the goods came i received it in the mail, In general, i will pay for it to the chinese, the seller is not particularly sociable but polite and decent, i recommend the seller. The goods came, the quality is good in appearance, the gusak itself is heavy means jelly, the kit is complete exactly as in the description, only it is not clear how to connect to the outlet 220, has not yet put. Purchase satisfied.
11 Apr 2019 21:26
Ordered 28.03 came 12.03 in khabarovsk quality good all works store highly recommend
15 Mar 2019 22:40
Sending the goods was the same day! And that surprised me. Ordered 27.02 received 15.03. Primorsky territory. Although there was another packing box, still 3 boxes were wrinkled, but for me it is not critical, all the contents are visually whole and looks quite decent quality. Let's see how they behave in practice.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Easymartdecor (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://easysmartdecor.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.